Frequently Asked Questions
What This Page Covers and Getting an Answer Not Listed Here.
What This Page Covers
This page answers common questions about deposits, withdrawals, account rules, and how the platform works on your phone. Each answer is short and direct, so you can find what you need quickly. We cover minimum deposit amounts, turnover requirements, payment methods, where withdrawals go, mobile access without an app, session time limits, and the one-account rule.
Getting an Answer Not Listed Here
If your question is not here, you can contact the support team directly through the live chat feature available on the site. The team is available 24 hours a day and speaks English and Bahasa. Alternatively, check the terms and conditions page for detailed rules about bonuses, bets, and account management. That page is linked in the footer of every page on the platform.
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Short answers
Are balances and bets shown in ringgit?
Yes, all balances, bets, and winnings are displayed in Malaysian ringgit (RM). You never need to convert currencies or guess the value of your funds.
What does a first deposit cost?
The floor is RM30 through Bank transfer and Boost, or RM50 by direct bank transfer.
Does the site work on mobile without an app?
Yes, the site works on any phone browser with nothing installed and nothing to update, so you save storage space and data. Just open the browser, go to the URL, and log in.
Where does a withdrawal land?
Back through the funding channel in most cases — Bank transfer and Boost among them. Where that is not possible the cashier says so before the request is made.
Who charges the fee?
The cashier shows the figure before anything moves. Where a fee exists it belongs to the channel — Bank transfer and Boost included.
Where is a withdrawal sent and does it go back through the method I used to deposit?
Withdrawals are sent to the same e-wallet or bank account you used to deposit, because matching the source helps confirm your identity and prevent fraud. This rule protects both your account and the platform.